Privacy Policy
This policy explains what information VirtusCloud collects, how it is used, and how it is protected when you use our platform and services.
Last updated August 2026
1. Information we collect
We collect information you provide directly — such as your name, email, business details, and account configuration — along with information generated through your use of the platform, including invoices, billing records, estimates, and support communications.
2. How we use your information
We use your information to operate and improve the VirtusCloud platform, generate and manage invoices and subscriptions, provide customer support, communicate service updates, and meet our legal and security obligations.
3. Billing and financial data
VirtusCloud is a business software provider. When customers settle invoices online, that step is handled by the billing integration you connect to your account. We store the records and metadata needed to power invoicing, reporting, and reconciliation within the platform.
4. Cookies and similar technologies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the platform is used so we can improve it over time. You can control cookies through your browser settings.
5. Sharing with service providers
We share information with connected business integrations, infrastructure and hosting providers, and other service providers strictly as needed to operate the platform. We do not sell your personal information.
6. Data retention and security
We retain information for as long as your account is active or as needed to comply with legal, accounting, or reporting obligations. We apply encryption, access controls, and monitoring to protect data in line with our Security practices.
7. Your rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information. You can exercise these rights by contacting our team.
8. Changes to this policy
We may update this policy as our platform and practices evolve. Material changes will be communicated through the platform or by email.
9. Contact us
If you have questions about this policy or how your information is handled, please reach out through our contact page.
Questions about this policy? Reach us on our contact page.